Statistical methods and data-driven decisions help in accelerating the performance of the e-Commerce industry. Here is a powerful and a new way to creatively improve e-Commerce customer experience that will eventually increase customer loyalty and ultimately sales – A process via Machine Learning.
- Search Results Page
- Product Recommendation / Up-sells / Cross-sells
- Catalog deviations
- Predictive Inventory Replenishment Analysis
- Trend Analysis of a product
- Predictive Dynamic Pricing
- Improved Marketing Strategy
- Customer Support
- Fraud detection mechanism
Organisations, whether new or existing, are faced with big challenges due to the liberalisation of the energy market.
Cost-savings need to be achieved through innovation:
- By new laws, making the energy networks publicly available for other vendors, cost saving will have a enormous impact on the positioning of a supplier in the market.
- New ways, different sources for generating energy will demand new or other business processes and new partners.
- By liberalisation, consumers now have the choice and freedom to select which energy supplier they want, this will increase the need for innovation and internalisation.
- By the accession, smaller players will aim vertically, while the honorary players will have to aim horizontally, meaning being focused on production, storage and supply to end customers.
The financial markets are moving fast, think for example of national and international mergers and takeovers.
- Extensions of legislation, and introduction of standards creates opportunity in international initiatives and new sale channels.
- By new technological developments, new market channels, will result in a new flow of competitors.
- By mergers, takeovers and globalisation, will influence the profits made in de past, that is why the bigger players will have to integrate and optimize their current systems, business processes and sales channels.
- Technology is an important factor, but because of the tremendous quantities, the costs of complex systems keep increasing. The challenge is to stabilise the costs, whilst still innovating.
The government is paying more attention to their main activities. That is why incorporating computer systems and business processes will play a more important role.
- Services towards citizens will need to perform faster and more efficiently, whilst lowering costs.
- The road network in the Netherlands is becoming more congested, thus research for newer traffic management systems will be necessary.
- In the future, the promotion of online services will increase, this will change daily activities towards a more question driven way of working and as a result organisations will use each other’s information more often.
A large number of systems are used per specialisation in hospitals. It is like a large cooperation of several smaller practices. An Electronic Patient File (EPF) is a must to treat the patient well.
- In the field of the medical care sector, several suppliers and political powers are part of the game which makes it impossible to let only one distributor provide the solution.
- Information exchange, a number of hospitals and doctors have a system which partially takes care of the EPF, however the information exchange between hospitals, doctors and other care institutions still needs improving.
- EPF, is not a system but rather an ongoing process, which is why coordinating a minimal data set for data exchange is an important first step.
The industry sector is diverse and focuses on production, petro chemistry, electronics and including pharmaceutical. The focus of these companies has been aimed at globalisation, profit, enlarging market share, reduction of operational and cost control.
- Information exchange between health care organisation across the world work closely together with universities and research institutes. The communication between these parties is achieved via the electronic high way.
- Disengaging, to optimize the supply chain existing legacy systems must be opened up, which will make mainframe integration, real-time business integration and automating business processes possible.
- Encoding and marking medicines, is one of the new EU rules. One of the reasons for this new rule is to make products traceable in case a full batch has to be taken out of the market.
There is a constant strive for new products, more efficient business processes and higher quality in the insurance world.
- All contract offers are calculated by complex formulas in existing systems, and as a result it is almost unfeasible to provide the whole process online. This means that a part of the business process can be automated while the rest is still dependent on input from insurance specialists.
- The systems, which are used in this market segment are often monolithic and contain a large amount of business logic, which are not suitable for real-time solutions. The challenge here is that the locked in business logic has to be made reusable from within the organisation.
During past few years this industry has seen many more new competitors who have entered the market. It is therefore crucial that Telco’s provide services at the lowest prices and whilst providing the maximum performance. Therefore there is a strong need for automating and re-structuring of the business processes.
- Strong emphasis on cost saving and the increase in competition requires more efficient ways of working.
- The increasing need for broadband, new mobile techniques and unpredictable customers, whom are also more demanding, requires rapid development of new products to keep the existing customers.
- The traditional homogeneous voice providers transforms to a company that provides voice, internet and video services via their own networks. The consequence of this is that value chains transform into value networks. In this new infrastructure new application and content providers play an important role.
The transport system plays an important role in transporting persons and goods on a local, regional, nationally and international level. Over the last few years the transport industry has become a high-tech industry, where research and innovation are an important contribution to the competitiveness in Europe.
- Cost saving is the key word in aviation. Selling e-tickets instead of papers tickets have reduced the costs dramatically.
- By offering online services. Customer can access product information and reserve products 24 hours a day, 365 days a year, without needing an agency. This increases customer satification and decreases the costs.
- The Radio Frequency Identification (RFID) makes it possible to stipulate the position of article and makes automated supply-chain processes possible.